Shipping

Important Shipping Notice (Sept 22)
 
We are now offering low cost shipping ($9.00) via ePacket. This is a service of the international post, with delivery in about 10-30 days. All shipments are fully insured and can be tracked online, but signature upon delivery is not supported. 
 
Please note that ePacket is available only for shipments with a value of USD $400.00 or less. Shipments with a value over $400.00 need to be shipped by UPS Express.
 
The ePacket service is currently available to the following countries: USA, Canada, UK, Australia, Hong Kong, Singapore, China, Japan, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, South Korea and Malaysia.
 
 
 
 
Below you will find our Shipping Options:
 
UPS Worldwide Express Registered mail worldwide
United Parcel Service
Worldwide Express
ePacket

 

UPS Worldwide Express - USA/Canada/Asia/Australia : (Air)

USD $45.00:  2-4 Business days. No Sunday delivery. Signature upon delivery is required. Cannot be shipped to P.O. Boxes or FPO/APO. Parcels can be tracked on line at every step. 

UPS Worldwide Express - Europe : (Except France - Air)

USD $49.50 : 3-5 Business days. No Sunday delivery. Signature upon delivery is required. Cannot be shipped to P.O. Boxes or FPO/APO. Parcels can be tracked on line at every step. Not recommended for France (ePacket is Recommended), or Russia where your shipment may be subjected to taxes and extra customs clearance charges.

ePacket

USD $9.00 : 10-30 business days to most countries in North America, Europe and Asia. No Sunday delivery. Can be shipped to P.O. Boxes or FPO/APO. Can be tracked online, but there is no signature upon delivery.

Insurance is mandatory and is 1% of the total.

Release Signature on File:
If UPS has authorization to release parcels without your signature (called a 'Release Signature on File'), please call UPS to revoke the authorization. A UPS package left without a signature because UPS has a 'Release Signature on File' for your address, Will Not be Covered By Our Insurance Carrier.

Damaged Packages:
If there is physical evidence of tampering, please immediately indicate the damage to the carrier. If the package is empty or damaged, Do Not Accept The Parcel. All loss or damage claims must be reported to us within 24 hours of discovery of the loss or damage.

Additional Information for Non-USA shipments:
In many countries (not USA) properly declared shipments are subject to custom charges and tax. ePacket takes longer but usually avoids additional fees. We are happy to send via UPS but please keep in mind that we have no control over extra charges occurring in your country. The buyer is responsible for any customs, tax and duties in their country. Returns because of such charges cannot be accepted.

Availability:
Orders are shipped from Bangkok the next work day after your payment has cleared, Monday through Friday excluding Thai public holidays.
 

Shipping and Insurance are Not refundable.