Customer Reviews

We often receive unsolicited comments from our clients and we post them here for the benefit of customers contemplating their first purchase of a fine gemstone from AJS Gems.

As I was travelling to Bangkok I was looking at jewellery websites and I came across AJS Gems. I found a lot of information on their web which was quite different from others that I looked at. I happened to see a sapphire which caught my eye and started making enquiries. I was very nervous in the beginning as I was ordering something that I have not seen. I have to say the service was immaculate, responding swiftly to my queries. Ron was fantastic following the order at every step ensuring safe delivery. I have to add the after sale service was excellent and as a customer I felt well looked after. I feel I have found a company that I would really trust to buy gemstones in future. I am yet to see my purchase as it is in US with my daughter and she says "mum your are going to love this." Kind regards,

-- Dr. G., UK, Mar 2013


Got the stone (1.74 ct rubellite) yesterday and love the color, very strong bright magenta. We will be keeping it and are having it set in my new engagement ring. When I get it back, I will send you pics of the new ring, as well as the old ring with the original rubellite I bought from you. 

As always, thank you for all of your assistance and great service! Will be buying from you again in the future (although hopefully under happier circumstances).  

-- Kiki C., Maryland, USA, Feb 2013

Picked up the order this am. All are keepers

The aquamarines and pink tourmaline are especially dazzling.

- SV, New Jersey, USA, Feb 2013

Dear Ron,

I've just received the gems [chrome diopside and yellow beryl] which correspond perfectly to what I expected. Thank you.

Best regards,

-- Claudia P-J, France, Feb 2013

Dear Ron,

Received the Demantoid Garnet which looks lovely.  It was well-packaged & arrived safely.

Thanks for your promptness in shipping & good communication.

Best wishes,

-- Christine, Australia, Feb 2013

Dear Ron,

I know my purchase was very small in comparison to all the other wonderful gems you have on your site, however, I received my moonstone yesterday and I needed to tell you how happy I am with it. It’s much more beautiful than I expected, everything about it is just perfect. I’m having it made in to a ring with a simple gold setting. I cannot wait to wear it.

Thank you very much.

-- Emina S., New Jersey, USA, Jan 2013

Good day Ron,

I want to thank you again for the excellent customer service! My brother has received the sapphire and he loves it!


-- ZVDM, South Africa, Jan 2013

Dear Ron,

I aknowledge receipt of your parcel. Both stones [honey zircon] are good and beautiful.

Thank you very much,

-- Jalil SM, Malaysia, Jan 2013

Hi Ron,

Thanks, I received the yellow sapphire. Very nice stone ... good cutting and polish. Am very happy. I will be in touch soon. Regards and have a blessed new year.

-- Rakesh P., Kenya, Dec 2012

Dear Arnold,

The package has arrived. Everything is O.K [Mahenge spinels, Burma ruby and demantoid garnet]. Thank you and best wishes to you, your families, and all the staffs at AJS Gems. Have a wonderful Holiday and prosperous New Year!

Best Regards,

-- MRT, Massachusetts, USA, Dec 2012

Received our order today [chrome diopside and scapolite] and we are very pleased with the stones, they are excellent!

Best wishes for the holidays.

-- Rob B, New York, USA, Dec 2012

Hi Ron,

How nice of you to respond once again. I came to the same conclusion regarding color and fire and then thought about being grateful that you would compare gems in your inventory per my request and offer me your seasoned, experienced opinion. The color and scintillation of the blue apatite are absolutely outstanding! I am a very, very happy customer ... when the stone is set, probably something simple, I'd like to email you a photo. Your professionalism and quality of customer service are tops! Again, thank you Ron!  

-- Linda F., AZ, USA, Dec 2012

Dear Sir,

I received the gorgeous goshenite, having a beautiful pure white crystal.

Kind regards,

-- Sandra B., Paris, France, Nov 2012

I am hoping to buy a bigger sapphire and look forward to these when they come in the mail. Thank you for running such a wonderful site, there is so much to learn and you make it easy to do so.

-- Gabriel B., SC, USA, Nov 2012

Hi there, the ruby [1.06 ct Burma ruby]  arrived yesterday, nice stone, many thanks.

-- Mark M., New Zealand, Oct 2012

Thank you Ron... I received the stone [1.87 ct Imperial Jade] and it is very pretty!

I will look forward to getting the certification in another package


-- Heidi B., California, USA, Oct 2012

Dear Ron,

Just want to confirm that I received the payment. I would like to thank you so much for your professional service and kindness. I really greatly appreciate and I will recommend you to my friends. All the best,

-- Agnieszka S., Switzerland, Oct 2012

I just received my white sapphire 8.6 cts and its blindingly bright. Couldn't be happier.

-- Stuart V., New Jersey, USA, Oct 2012

Hi Rung -- Thank you for the kind words and maybe one day, when I am lucky enough to visit Bangkok, I will stop by your store. That could happen in a year or two. Thank you also for your efficiency and professionalism, as well as sending high quality gems! The gemstone world can be intimidating, but your website is set up so elegantly that shopping is truly a pleasure, whenever I buy anything from your company. Take care.

-- Joe S., Maryland, USA, Oct 2012


Went to fed ex office and picked it up. Nice stone [12.21 ct Green Tourmaline].

Fed ex had no explanation as to why they held the package.

-- Stu V., New Jersey, USA, Oct 2012