Customer Reviews

We often receive unsolicited comments from our clients and we post them here for the benefit of customers contemplating their first purchase of a fine gemstone from AJS Gems.

Dear Ron

i got the stone [2.21 ct Demantoid Garnet], thank you very much!

Its beautiful, I like it very much.

Best regards!

-- JW, China, Oct 2013

Hello Ron,

I wanted to let you know that I received the Rubellite. It is AMAZING!.  I can not say it is prettier than the one the jeweler broke which I also purchased from you, just different beautiful. You truly were a blessing to work with. This unfortunate situation is going to be just fine thanks to you.

On a side note...My designer's husband, Patrick is travelling to Thailand next week and plans to meet with you. I hope your meeting goes well as I have prepared him for the quality of your stones.

Thank you again.

-- Lorrie S., Illinois, USA, Sept 2013

Hello Ron,

I received the Mali Garnet today and was excited to receive it. It looks better than the pictures and is a very good looking stone. Thank you.

Regards,

-- Rohit D., Minnesota, USA, Sept 2013

Received  your most interesting  Newsletter!!  Many thanks indeed .... LOVELY  BIG  BEAUTIFUL LOOSE CUT  COLOURED GEMS ... FOR ME AS A MASTER GEM-CUTTER, its a treat to view these rare exquisite masterpieces!!! AJS knows this business like very few other GEMSITES I've  visited!! ALL the best in Gems to you guys!!  Best Wishes,

-- Glenn R., South Africa, Sept 2013

Hi Ron,

I received my beautiful Kunzite today and I'm thrilled with it!!!  Thank you for all of your help!

-- Emy N.D., Georgia, USA, Aug 2013

I saw another pretty stone on your website and was wondering if you had any more photos of it.  It is a 5.01 carat red zircon #ZHN9651TS. Does this stone have a lot of dark spots?  I should be getting my Rhodolite today.  I will let you know. I am excited. By the way, your customer service is amazing!

-- Joanne C., New York, USA, Aug 2013

Dear Ron,

The gemstones arrived early (8:40 am) this morning - 3 calendar days over a weekend - Wow, is that quick!

My wife and I are very pleased with each gem [Burma ruby, blue sapphire, imperial topaz, tourmalines].  The pictures were great, but seeing the actual gems was awesome!

Thank you and your team so much for helping me through my purchase decision and making it easy to acquire fabulous gems from halfway around the world. 

Regards,

-- Gene S., Virginia, USA, Jul 2013

Dear Ron, 

The stone [5.43 ct yellow sapphire] arrived today and it is absolutely beautiful. I can’t wait to see it in the final setting, but meanwhile I’m blown away by the colour and size of the sapphire. I will send you pictures of the ring when I take delivery at the end of next month.

 Regards,

-- Bill F., South Africa, Jun 2013

Hi there Arnold, Rung and all at AJS... I got the pink tourmaline in very good timing, and in perfect condition.

The stone is fabulous, and better than even the site description lead me to believe. The colour is perfect and exactly what I was hoping for. This is going to be a special project, as my wife's favourite ring, a pink tourmaline and diamond combination needs to be reworked after the stone was badly chipped from a minor incident at her workplace. I have a jeweller/friend who's going to reform the ring and this should be even better than the original.

Thanks so much for your great service and wonderful product -- feel free to use this e-mail message in one of your posted reviews of customer satisfaction!

-- Ed S., Canada, Jun 2013

Dear Ron, 

Received the stones [4.40 ct Aquamarine pair] and they are beautiful. Thank you and all at AJS Gems.

Best,

-- Beverly W., Massachusetts, USA, Jun 2013

Hi Ron just to let you know my indicolite tourmaline arrived and it is absolutely stunning! Thank you for the speedy service. Till next time! Regards,

-- Michelle L, Hong Kong, Jun 2013

I received my cab today [1.98 ct gem silica], and just wanted to thank you for the stone and your help in choosing it. The color is just spectacular, and it's a gorgeous little gem. I will definitely be back!

-- Julia W., Washington, DC, USA, May 2013

Ron, the Paraiba Tourmaline, Idocrase, Danburite and Scapolite are truly lovely. They are clear, beautifully cut & their colour is striking.  My husband & I are very happy with them.

I've appreciated your prompt communication in response to my several queries before I finalised my purchase, but I was very surprised at the speed with which they arrived here.  Just as with my last purchase from you, they were well-wrapped & addressing requests were followed. 

It's reassuring to be dealing with such a professional business, Ron, & I look forward to purchasing from you again in the future.

-- Christine N., Australia, May 2013

I received the Leuco Garnet yesterday and it is beautiful. It has a wonderful sparkle with just a touch of pink.

There is what appears to be a surface reaching fracture which extends to the girdle but this doesn’t affect the face up look of the gemstone. Otherwise there are very few inclusions. I’m very pleased with the gem and hope to have it set into a ring so that I can really enjoy it.

Again thank you and kind regards,

-- MB, Australia, Apr 2013

Dear Ron,

The imperial topaz I imported has arrived. It's even more lovely and beautiful than I had imagined. The color really is just like a fine cognac. I am very satisfied with everything -- the size, color, clarity. I will probably commission an artisan to turn this wonderful stone into a ring for me. I think it will certainly become one of my favorite accessories. Thank you for giving me the chance to encounter such a wonderful gemstone. I hope to shop with you again in the future. Thank you.

Warmest regards,

- Sonomi O., Japan, Apr 2013

Good day Ron,

I have received the sapphire i ordered from you, thank you i am very happy with the stone.  Regards,

-- Catherine K., South Africa, Mar 2013

As I was travelling to Bangkok I was looking at jewellery websites and I came across AJS Gems. I found a lot of information on their web which was quite different from others that I looked at. I happened to see a sapphire which caught my eye and started making enquiries. I was very nervous in the beginning as I was ordering something that I have not seen. I have to say the service was immaculate, responding swiftly to my queries. Ron was fantastic following the order at every step ensuring safe delivery. I have to add the after sale service was excellent and as a customer I felt well looked after. I feel I have found a company that I would really trust to buy gemstones in future. I am yet to see my purchase as it is in US with my daughter and she says "mum your are going to love this." Kind regards,

-- Dr. G., UK, Mar 2013

Ron,

Got the stone (1.74 ct rubellite) yesterday and love the color, very strong bright magenta. We will be keeping it and are having it set in my new engagement ring. When I get it back, I will send you pics of the new ring, as well as the old ring with the original rubellite I bought from you. 

As always, thank you for all of your assistance and great service! Will be buying from you again in the future (although hopefully under happier circumstances).  

-- Kiki C., Maryland, USA, Feb 2013

Picked up the order this am. All are keepers

The aquamarines and pink tourmaline are especially dazzling.

- SV, New Jersey, USA, Feb 2013

Dear Ron,

I've just received the gems [chrome diopside and yellow beryl] which correspond perfectly to what I expected. Thank you.

Best regards,

-- Claudia P-J, France, Feb 2013

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